Customer Testimonials
We just went looking and stopped by Garlyn Shelton Mazda. ended up buying a car from Eric and have been very impressed . bought a CX 50
I purchased a vehicle and it went in for 1st service. There were a few issues. I thought that they were trying to take advantage of me. But to my surprise, the service manager Bobby Dodd was incredible. He is a rare person in today's world .He went above and beyond all expectations. They came directly to check the vehicle and fix all issues, I would definitely recommend dealing with garlyn Shelton and Bobby. Great people.
Was very pleased with the customer service, Specifically Jonathan Sawyer, over at Garlyn Shelton Mazda here in Temple. Despite my hard lines, these guys were able to make a great deal go through. I had a great experience from sales, to deal, to conclusion. John in finance and the GSM Marshall were both great as well. Looking forward to the new car!
A pleasant experience. Nice people.
Very clean facilities and they kept me updated was very pleased with service
Loved every minute at Garlyn Shelton Mazda. It was my first time getting a car and I just recently got my license. Everyone was so friendly and Sal really explained everything to me and answered any questions I had. I have no complaints.
Sal and John were fabulous in making our car buying experience exceptional!! What a great team! Highly recommend!
This was just the best experience possible. My Son found his first car a 2025 Sedan now he’s driving to work in style!
I have worked in the past with Marshall at the Mazda dealership. At this time, he referred me to Sal and I worked with him with my recent purchase. I have always experienced respectful professional treatement from Marshall and Sal. They both worked very hard to get me into my car and I appreciated them very much. I always recommend Garlyn Shelton to anyone looking to purchase or trade.
Outstanding service and Proffesional conduct. I am so deeply impressed with the service department at Garlyn Shelton Mazda in Temple.
Marshall and Salahin have great customer service skills and are great business men. They made getting my new car easy and as painless as they could. I’ll always stick with Mazda and it’s mostly because of the excellent customer service that I always receive when I am there especially from the service section as well
I had an appointment for an oil change, I got there a few minutes early. I was waited on immediately. While I was waiting, I got a video on what they were doing to my car and what needed to be done. Got it all done and a car wash too! It was a really good experience! Good job guys!!
Very helpful informative staff. Clean waiting area with drinks and snacks.
The last few times I have taken in my car for maintenance it has been a pleasure. The staff is friendly. The people who check you in are friendly. I appreciate their hard work they do.
The service department was able to assist me with an oil change service even though my appointment was for the following week! So appreciate!! Thank you
Jonathan was my salesperson, and he was awesome! Listened to all my concerns, was very knowledgeable about the car, and we were able to come to a deal that we were both happy with. If you buy a car from here, highly recommend working with him!
Very accommodating and focused on customer service. Excellent dealership to do business with.
Quick in and out with great salesman and finance guy. They gave me what I was looking for on my trade in and made sure all the discounts and specials were applied. 10/up would recommend. Here is my back here in Austin.
Eric is great and very helpful
I recently purchased a Mazda CX 70 from Garland Shelton, Mazda, and the experience was fantastic! From the moment I walked in, I felt welcomed and well taken care of, thanks to my sales person Sal McClain. He was extremely knowledgeable about the CX 70, walking me through every detail and answering all of my questions with patience and clarity. What stood out the most was how friendly and genuine he was, never once did I feel pressured. I left feeling like I got a great deal on a car I absolutely love. I highly recommend Sal and the entire team for ...
Marshall the sales manager at the Mazda dealership must be a magician. He is good. He is short of a medicine man. Not a healer. Not holy,but close. I've purchased 3 vehicles from Garlyn the past 5 years,2 in 6 months and Marshall,John and Sal are my go to people. Garlyn has top notch service department. You bet I will keep referring business your way. Thank you.
Excellent customer service. My experience with Garlyn Shelton Mazda was so amazing that I’ve already recommended people looking for a car to go there. Everyone I came in contact with there was very friendly. A big shout out to the management team teaching your employees how to give great customer service.
Great service. Fast and Friendly
Quick oil change & tire rotation. Kept me well informed with progress of service. Provided video of inspection & recommended additional services. Free car wash is always an added bonus!
Had my wife's car improperly diagnosed there. Once I made it apparent to them, they made it right by every metric. Would utilize their services in the future.
Thank you Marshall and Landon for working with Ana Secrest from Garlyn Shelton Pre-Owned Center, to get me into an amazing car!! Working with you all was a wonderful experience, and I am so glad I gave Mazda a look! I love my new CX90!! Your whole team at Garlyn Shelton Mazda made me feel welcome and at home in the dealership. I look forward to many years with you guys as I come in for service and look to buy future vehicles!
Eric was an amazing sales representative. They went the extra mile to ensure they met my needs and desires in the vehicle I purchased. I was impressed with their commitment to satisfy me as a customer.
Very nice experience
Reasonable prices. Smooth purchase transaction. Friendly, clear, and transparent. Recommended. Will do business again with Garlyn Mazda car dealership.
Garlyn Shelton made my experience buying my first car so smooth and easy. Jonathan was super helpful and the best at answering any and all questions i had got us through everything super quick. seriously couldn’t haven’t been a better first experience and i can’t thank y’all enough!
Always respectful and treats you like family
Wonderful customer service! I recently purchased a new Mazda CX-50 from Garlyn Shelton and it was a great experience. Shoutout to Landon for making the car-buying experience seamless.
Good expweience, very helpful.
Very good, very professional
The service department is excellent. However, I get really tired of getting an oil change and receiving three emails, text messages, and phone calls wanting me to trade in my two year old car every time I have service done here. It’s very annoying!
We were very pleased with our 2017 Honda Odyssey purchase. Landon was a delight to work with. And his coworker Eric helped us out a lot. They are friendly, professional, and easy to work with. I was truly pleased with my car buying experience. Highly recommend.
The staff was very nice and made me feel comfortable and possible for em to get my car that I am in love with I definitely recommend Mazda especially if you’re a girl that wants a reliable/cute car. They explain/ broke down everything I needed to know and find for what I want plus the benefits s/o to Eric and and Landon they’re the best 🫶🏾
Outstanding service, better than other Mazda dealerships I've been to. Will definitely return
Jonathan was fantastic! He took care of our family after we lost a car in the recent tornado. In fact, we purchased two Mazdas! We had a great experience and will return in the future!
This is my 3rd Mazda, the first time from Garlyn Shelton. The service was friendly and the staff was knowledgeable. I was always a Mazda 3 girl before but now that I'm old as dirt, SUVs are so much more my speed. You can't beat the warranty. I do wish they had something more like Onstar on the Mazda line but the ride of the CX5 is soooo smooth and quiet that I am still an extremely happy fat girl.
In and out in a reasonable time!
Jonathan Sawyer at Garlyn Shelton Mazda and the manager Marshall are awesome! Great experience and they will always be top of mind when we are in the market for a new vehicle!
This car is beautiful and the process of purchasing was quick the salesman and the financial departments where efficient and helpfully.
Quick and efficient service. Very knowledgeable and addressed concerns.
Honest dealer, no hiding fee. Highly recommended.
I was in the market for a Ford bronco or Mazda CX50 for a while now. I’ve done my research about car-buying, dealerships and know well enough they can be stressful. I went in this dealership just to “shop around” since I know I have a lot of options where I’m at in central texas. My husband and I were greeted by our lovely salesman Mr. Eric Pope who was incredibly helpful. He was pleasant, professional, and very transparent. They did not have the exact color of CX50 i want but Eric found a way somehow to get ...
Excellent service. Quick oil change. Very pleasant customer waiting area.
The employees were extremely pleasant and helpful.
Good customer service by the sales Manager. He explained things efficiently and professionally. Overall great experience!
I was probably one of the most challenging customers they have ever had! Didn’t plan for it that way, but, God saw us through the difficulties that made it a perfect sale. Made some lasting friendships at Mazda! They kept their end of a deal as for I did the same! A lasting experience and definitely a learning one! They were alll good to me!!
A very professional, efficient and orderly operation. Well done!
I always love seeing the friendly faces over at Garlyn Shelton Mazda! When bringing my car in for service it is always a smooth and quick process. The advisor Landon and Service Manager Bobby are always taking the time to make sure all my car concerns are met.
Landon was great
Great Service and people.
Skyler and the team are great...!
Great experience Sal was great to work with!
My recent Mazda was totaled due to hail damage and I couldn’t get another car without it being a Mazda CX 5. Sal and Marshall went above and beyond with finding me my next car. They worked with me and helped me find exactly what I was looking for and something that I love. If your looking for your next car please go to Garlyn Shelton Mazda they will get you set up and won’t let you walk out the door with something you don’t love.
One of the best buying experiences of buying a new car today! No pressure, only honesty, courtesy, and the friendliest staff! This was the first place I went after losing my car in an accident, and no regrets!! Must I mention my salesman Eric Pope knew his cars! I feel as though I built an everlasting friendship with the dealer and the financial gentleman John McDaniel! He was so honest and they both made sure I left with my car and so very pleased!! I love my Mazda! Read so many great reviews before I chose my Mazda and the ...
Great staff and great place to buy a car, 10/10 to do business with
Great experience here! Marshall went above and beyond to get me approved and in a vehicle & my new uncle Sal took good care of me through the entire process im so glad I chose to come here !
Great staff. They are friendly and knowledgeable. Helped us get a great car at a great price.
*******UPDATED******* I had some initial issues with the dealership on a used car purchase that boiled down to a miscommunication. After further discussion, the dealership, especially John in finance, went out of thier way to make it right. Love my new (to me) Mazda!
I walked in knowing nothing about cars and I mean nothing as I don't even have my license yet, and they made me feel completely heard and understood. They took the time to explain things to me, found me the most amazing car, and they have didn't pressure me Into buying it, it was a very laid back experience and I got an amazing deal. Genuinely could not recommend a better place to get a car, the man who helped me find my perfect match of a car was named Eric pope, however every single person I met ...
One of the best Mazda dealerships I've been to thus far. I took my CX-50 in for routine maintenance and the service department was very thorough on the video provided but most importantly, very honest. I feel confident in their work ethic. Skylar provided excellent customer service from the moment I arrived as well. I will definitely go back and highly recommend this dealership.
Sal and the team were great. Knowledgeable and kept great communication!
I would like to give a huge shout out to Johnathan the sales man that walked us through the process of buying a car. When I walked in I was greated by a very friendly young lady to where she offered me something to drink and or a snack. All in all my experience was a good one and if you are looking to buy an automobile this is the place and Johnathan is your guy.
Just bought my car at this dealership. It’s my second Mazda. It was an efficient process, a little lengthy, but very pleasant personnel. Unfortunately, I live in Georgetown so it is a little distant from my home. Terms were good also. Highly recommend.
Sal was very helpful and helped me to determine the right choice between four different cars that I was looking at. He did a great job of matching the price that I was able to pay.
Courteous and professional service.....answered all my concerns and waived all charges! Thank you! I'll be back!!!!!!!